Online Shopping Process

Shopping at PINKBOX.com, the process is very simple :
1. Register to become our online member, once your registration is completed, a confirmation email will be sent to you, please activated your membership before shopping with us ;
2. Select your interesting products ;
3. Put your interesting products into shopping cart ;
4. Select‘Continue Shopping’or‘Check Out’;
5. Modify the delivery detail, or choose pick up at any branches of HK PINKBOX Shop ;
6. Reconfirm the order and select the payment method, if choose to bank-in, please fax or email the bank-in slip with the order number to us after payment ;
7. If choose paypal to settle the payment, our website will redirect to paypal payment gateway website for payment process. Customer need to register as paypal member in order to make payment.

Order Enquiry

Once the order and payment had been completed, customer will receive our confirmation email, customer can also login to our website for checking the order status. Once the product has been delivered, we will inform you the courier tracking number by email for easy chasing.

Delivery Charges

PINKBOX offers secure and fast delivery service to ship in many countries around the globe, except P.O.Box and Hotel address. Standardized Delivery charges will be calculated by order amount, it is convenience.

Order Amounts Delivery Charges
Local Delivery at HK SAR Free of charge
Pick up at HK SAR PINKBOX shop Free of charge
Overseas Free of charge
Customs, Duties and Taxes

All orders will be delivered from HK.  HK is a tax free area, thus no any sales taxes will be complied.  For shipment to oversea, there may be subject to the customs fees, import duties, taxes and other charges of the destination country, these charges are always the recipient’s responsibility.  For any reason of goods return due to unpaid tariff duties, or goods needed to be re-delivery, customer is needed to charge the extra fees incurred.  Please contact your local customs office for further details.